Privacy Policy

Calgary Limo (“we,” “us,” or “our”), operated by AMPM Limousine, respects your privacy. This policy explains what personal information we collect when you visit https://calgarylimo.ca, browse our fleet, or request a quotation, and how we use, share, and protect that information.

1. Information We Collect

Information you give us

When you request a quote, make a booking inquiry, or otherwise contact us, we may collect:

• Your name and contact details (email address, phone number);
• Trip details you provide — pickup and drop-off locations, dates and times, number of passengers, occasion or service type, and the vehicle you’re interested in;
• Any additional notes or special requests you include in your message.

Information collected automatically

When you browse the site, we and our service providers may automatically collect:

• Your IP address, browser type, device information, and operating system;
• Pages viewed, vehicles browsed, referring links, and time spent on the site;
• Data gathered through cookies and similar technologies (see Section 5).

We do not collect payment card details through this website. If a deposit or payment is required, it is handled separately through a secure booking or payment process, and any card data is processed by that provider — not stored by us.

2. How We Use Your Information

We use the information we collect to:

• Prepare and send you a quotation for the service you requested;
• Respond to inquiries and communicate with you about your booking;
• Arrange, confirm, and provide limousine and transportation services;
• Improve our website, fleet offerings, and customer experience;
• Send service-related messages, and — only with your consent — occasional promotions or offers;
• Meet legal, regulatory, and safety obligations.

We only use your personal information for the purposes it was collected for, or for purposes you would reasonably expect.

3. Consent

By submitting a quote request or contact form, you consent to us collecting and using your information as described in this policy. You may withdraw your consent at any time by contacting us (see Section 10), subject to legal or contractual limits and reasonable notice. Withdrawing consent may mean we can no longer provide a quote or service.

4. How We Share Information

We do not sell your personal information. We may share it only:

• With service providers who help us operate — for example, our web hosting, email, quoting/booking system, and analytics providers — who are permitted to use it only to perform services for us;
• With chauffeurs and dispatch staff as needed to fulfill your booking;
• When required by law, court order, or to protect the safety, rights, or property of our customers, staff, or the public.

Some providers may store or process data outside Alberta or Canada, in which case that information is subject to the laws of the jurisdiction where it is held.

5. Cookies & Analytics

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use the site. We may use analytics tools (such as Google Analytics) and advertising tools that set cookies to measure traffic and campaign performance.

You can control or disable cookies through your browser settings. Blocking some cookies may affect how parts of the site function.

6. Data Retention

We keep personal information only as long as needed for the purposes described above or as required by law — for example, to complete your booking, keep business records, and handle any follow-up. When it is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. How We Protect Your Information

We use reasonable physical, technical, and administrative safeguards — such as encrypted connections (HTTPS), access controls, and secure hosting — to protect your information against loss, theft, and unauthorized access. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security.

8. Your Rights

Under PIPEDA and Alberta’s PIPA, you have the right to:

• Ask what personal information we hold about you and how it’s used;
• Request access to a copy of that information;
• Ask us to correct information that is inaccurate or incomplete;
• Withdraw consent to our use of your information (subject to legal or contractual limits).

To exercise any of these rights, contact us using the details in Section 10. We may need to verify your identity before responding.

9. Third-Party Links

Our site may link to third-party websites (for example, mapping, review, or social media pages). We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

10. Contact Us

For questions about this policy, or to access, correct, or withdraw consent regarding your personal information, contact our privacy contact:

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca).

11. Changes to This Policy

We may update this policy from time to time. Any changes take effect when we post the revised version here, with an updated effective date at the top of the page.